Shipping Policy
At The urban fitness, we understand the importance of timely and reliable shipping. We strive to provide our customers with a seamless and efficient shipping experience. Our shipping policy is designed to ensure that your orders are delivered to you in a timely manner and in perfect condition.
Shipping Methods:
We offer a variety of shipping methods to cater to your needs. Whether you require expedited shipping or standard delivery, we have options available to suit your preferences. Our shipping methods include:
- Standard Shipping: Our standard shipping option ensures that your order is delivered within 5-7 business days. This method is ideal for customers who are not in a rush to receive their products.
- Expedited Shipping: If you need your order delivered quickly, we offer expedited shipping. With this option, your order will be delivered within 2-3 business days.
- International Shipping: We also offer international shipping for customers outside of the United States. Please note that international shipping may incur additional fees and longer delivery times due to customs and import regulations.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The exact shipping cost will be displayed at checkout before you complete your purchase. We strive to provide competitive shipping rates to ensure that you receive the best value for your money.
Order Processing Time:
Once your order is placed, our team works diligently to process and prepare it for shipment. Most orders are processed within 1-2 business days. However, during peak seasons or promotional periods, order processing may take slightly longer. Rest assured, we make every effort to ship your order as quickly as possible.
Order Tracking:
We understand the importance of being able to track your order. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
Shipping Restrictions:
While we strive to provide shipping services to customers worldwide, there may be certain restrictions on shipping certain products to certain locations. These restrictions may be due to legal or logistical reasons. If you encounter any issues during the checkout process regarding shipping restrictions, please contact our customer support team for assistance.
Customer Satisfaction:
Your satisfaction is our top priority. If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that you have a positive shopping experience with The urban fitness.